You tell us the grievance. We write it up as a formal legal letter, print it on heavy paper and post it to their door. It has no legal effect whatsoever, and they will photograph it within ninety seconds. That is the entire point.
Commissioners for Petty Grievances
Our ref HM/DW/0417 · Date 10 September 2026
Private and confidential · addressee only
THE LETTER FROM HARDWICK & MOSS. PLEASE READ IT CAREFULLY.
Dear Mr Whitlock,
We write on behalf of our client, Miss A. Reyes, of the above address, in connection with a matter that has now been outstanding for some time. Our client instructs us as follows:
TAKE NOTICE THAT our client requires you to cease and desist from the conduct described above, and to remedy the outstanding matter within seven (7) days.
Should you fail to comply, our client has instructed us to raise the matter again, at greater length, and in person. We are further instructed that she will bring it up in front of your mother at Christmas.
Hardwick & Moss is not a firm of solicitors, gives no legal advice, and is regulated by nobody at all.
This document is issued for entertainment only. Nothing in it is intended to be relied upon, it confers no right and imposes no obligation on any person, and no liability is accepted in respect of it save for any liability which cannot lawfully be excluded.
One we sent last week. Names changed, grievance entirely real. Yours will be about whatever you tell us it's about.
Tell us the grievance. Who it's going to, their address, and what they need to stop doing. In your own words, however petty.
We write it properly. Letterhead, reference number, numbered clauses, a deadline. Played completely straight, which is what makes it funny.
It arrives in the post. Heavy paper, real envelope, first class. Two to three days. You get a photo of it before it goes.
Notice to prospective clients · please read before instructing us
Hardwick & Moss reserves the right to decline any instruction without giving a reason. We will not, in any circumstances, prepare or post correspondence:
Every instruction is read by a person before it is printed. Where an instruction falls within the above, the fee is refunded in full the same day and we write to explain why. This works because it is plainly a gift between people who like one another, and it stops working the moment it is not.
No, and it says so on the letter itself. Hardwick & Moss is not a firm of solicitors and the letter creates no obligation of any kind. It is a novelty item, in the same category as a joke mug.
Yes. Your name is on it as our client. This is a gift, not an anonymous message, and we won't send it anonymously.
Yes. We email you a photo of the printed letter before it's posted, and you can change anything or cancel for a full refund at that point.
Written and photographed within 24 hours, in the post the same day, and through their door in two to three working days.